We may collect and store information about you when you use the Services.
Among the information we collect:
Account Information: We collect information that you choose to provide when you download or sign up for the Services. For example, when you sign up for an account, you provide information such as your name, phone number, and you may provide us with some additional information, such as a profile picture and hometown.
Communications: We also collect any information that you provide when you contact us directly, such as with a comment, question, or request.
Activity: We may store information when you access or use the Services, such as when you input search queries; when you navigate through the Services, when you click on a search result; and when you group together certain Activities into “Plans” to save for future reference or to share with friends. When you send communications or pictures using the OsHowTo chat functionality, we collect and store those communications and pictures, solely for the purpose of the chat feature. This information is only accessible to you and those whom you select to communicate with.
Location and Device Permissions: When you use the Services we may collect information about your location. The Services may do this through permissions incorporated into your device, or based on your phone number. An example use of Location information is to present information of nearby businesses.
The Services may collect other information from your device through permissions incorporated into the device. For example, if you wish to associate a profile picture with your account, you may allow the Services to access the camera or photos on your device for that purpose. You may modify these permissions at any time using the OsHowTo Settings screen or your device’s privacy and application settings.
We may use the information we collect for a number of purposes, including:
Providing you with the Services
Improve the quality of the Services
Personalize your experience
Track usage of the Services
Market the Services
Provide customer support and message you
Back up our systems and allow for disaster recovery
Enhance the safety and security of the Services
Comply with legal obligations
We may disclose the information we collect about you in the following ways:
Profile Information: We may share identifying information with other OsHowTo users, such as:
your name and profile picture
the location listed on your profile
Third Parties: We may rely on third party providers to perform certain services for us in connection with your use of the Services, such as communications and hosting services, network security, and other functions. We may share information from or about you with these third party providers so that they can perform their services or complete your requests.
Aggregated Information: We also may share aggregate or de-identified information that cannot reasonably be used to identify you.
Information You Share with Third Parties: The Services may integrate unaffiliated third-party links and applications. Except as set forth herein, we do not share your personal information with them, and are not responsible for their privacy practices. We suggest you read the privacy policies on or applicable to all such third party services.
Referrals: If you choose to use our referral service to tell a friend about the Services, we will ask you for your friend's contact information. We will automatically send your friend a one-time message inviting him or her to use the Services. We retain this information for the sole purpose of sending this one-time message and tracking the success of our referral program.
The information we collect will be processed in and subject to the laws of the United States, which, if you are not located in the United States, may not provide the same level of protection for your personal information as your home country, and may be available to the United States government or its agencies under a lawful order made in the United States. By using the Services, you are consenting to such transfer to, and processing in, the United States.
Access and Updates: If you are a registered user of the Services, you may access, correct, delete, or modify your profile information by accessing the Profile screen within the OsHowTo app. We may ask questions to verify your identity before accessing and updating certain information. While we work to accommodate all requests, we may reject a request to access and update information for a number of reasons, including where the request is repetitive or unlawful.
Sharing of Plans: Any Plan you create is initially private and visible only to you. However, once a Plan is shared with other contacts/friends that Plan will remain available to the shared contacts/friends.
Chats: You have the ability to block chats from users by removing them as a OsHowTo friend.
Security and Privacy: We want you to feel confident about using the Services, and we are committed to protecting the information we collect. While no service on the Internet and World Wide Web can guarantee absolute or unqualified protection of this information, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us.
The Services are not intended for anyone under 13 and we do not knowingly collect information from children under the age of 13. If you become aware that your child or any child under your care has provided us with information, please contact us at the contact information listed below.